Job Description
Job Summary
The Lifeguard is responsible for the safety and well-being of guests using the hotel’s pools, including children's areas and water slides. This role requires constant vigilance to prevent accidents, enforce pool rules, and respond promptly to emergencies, creating a safe and enjoyable environment for all guests.
Education & Experience
• High School diploma or equivalent preferred.
• Bilingual proficiency (English and Spanish) is mandatory.
• Minimum of 1 year of experience as a lifeguard or in a guest-facing safety role; experience in a luxury hotel or resort setting is preferred.
• Must possess or be eligible to obtain a valid Lifeguard Certification from a recognized agency (e.g., American Red Cross or Ellis & Associates).
• Valid CPR, First Aid, and AED certifications required
Skills and Competences
• Strong swimming ability and physical endurance, with the capacity to remain alert and active throughout extended periods of supervision.
• Exceptional attention to detail and situational awareness, maintaining constant vigilance in high-traffic environments.
• Ability to assess situations quickly and respond with calm, confident decision-making during emergencies.
• Clear, courteous, and professional communication skills when interacting with guests of all ages, including children and families.
• Confidently enforces pool rules and safety protocols with a respectful and guest-oriented approach.
• Knowledge of child supervision standards and water slide safety procedures, with a proactive approach to injury prevention.
• Reliable, team-focused, and committed to upholding a culture of safety, service excellence, and professionalism.
Physical Requirements
• Ability to stand, walk, or sit in observation areas for extended periods.
• Frequent swimming, bending, and climbing, as well as the ability to move quickly in and around the pool area during emergency situations and active supervision.
• Ability to enter water quickly to perform rescues.
• The ability to maintain alertness and focus in a busy, often noisy environment.
• Flexibility to work varying shifts, including nights, weekends, holidays, and sometimes long hours.
• Heavy work - Exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
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