SPHP is looking for a candidate that:
Can use switchboard operation of telecommunication equipment:
Able to operate a computerized switchboard console.
Able to perform basic keyboard functions including typing.
Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.
When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.
Has good communication skills:
Processes and triages all customer calls in a clear voice using good English.
Remains calm and maintains professionalism when handling delicate or volatile customers.
As first respondents to emergencies, responsible for announcing and dispatching appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations.
Must be well organized with good short-term memory.
Plays a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations.
Must be able to take/write clear notes quickly so that they can be retrieved and understood at a later time.
Able to document necessary information concerning daily and emergency situations in office logbook.
Maintain any necessary additions, deletions and changes to daily operations on-call schedules, and switchboard related functions.
Will assist in working hours other than scheduled when requested by supervisor.
A High School Diploma or equivalent is required.
Must have switchboard experience.
Pay Range: $16.20 - $20.75.
Pay is based on experience, skills, and education.
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