Job Description
Job description
Equipment Support Specialist- Mid Ohio Strategic Technologies, Inc.
MOST has been in business for 46 years. We are looking for a team player who exemplifies our Culture of Care within our team and to our clients. MOST is a faith-based company. God Family Work. Our entire team is dedicated to taking care of our customers.
We are seeking a high-quality person to join our team in the central Ohio area. The ideal candidate will be a part of a Team that is responsible for the following:
* Provide exceptional customer service and always exhibit professional appearance and demeanor, ensuring a positive experience for clients throughout the repair process.
* Diagnose, Troubleshoot, Repair, maintain and install various types of equipment and solutions either remotely or at client locations.
* Provide technical assistance and instruction to personnel regarding equipment operations and maintenance.
* Willingness to continuously update job knowledge by staying up to date with the latest equipment technologies, troubleshooting techniques and industry best practices. Ongoing training provided by the organization.
* Assist with delivery and installation of new software and hardware at client locations.
* Inspect and diagnose used machines to be redeployed through sale and lease.
* Utilize company software to effectively document all customer interactions, troubleshooting steps and resolutions.
* Assist team in new machine build and set up for delivery.
* Maintain an accurate car stock inventory.
* Performs other duties as prescribed by the Service Lead.
Applicant Qualifications:
* Valid driver's license and clean driving record
* Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes.
* Excellent communication skills
* Possess a strong work ethic and collaborator mentality
* Punctual, dependable and trustworthy
* Has a pleasant, patient, and friendly attitude
* Organized with mindfulness
* Must be a U.S. citizen
Preferred Experience/Skills:
* Strong problem solving and critical thinking skills
* Mechanical and electronic repair experience
* IT Experience would be ideal, but not a requirement
Job Type:
* Full-time
Benefits:
* Simple IRA
* Company car after probationary period
* Health insurance
* Life insurance
* Paid time off
Schedule:
* 8-hour shift, 7:00 am – 3:30 pm
* Day shift
* Monday to Friday
Application Questions:
* Do you have a valid driver's license and a clean driving record?
* Are you willing to complete a background screening?
* Are you will to complete a drug test?
Work location:
* On the road / in house
Benefits:
Job Type: Full-time
Salary: From $20.00 per hour, based on experience
Ability to commute/relocate:
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