Job Description

Staff Software Engineer, Distributed Data Services (Slack)

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Job Category: Software Engineering

The Distributed Data Services Team

We are a small team building critical services that enable Slack to scale for our largest customers. Our edge caches power the most latency critical queries for our largest entities today. Our other services power Slacks Enterprise Key Management and Data Residency features.

We power core Slack functionality such as shared channels, our privacy?preserving image proxy, and many other key day?to?day parts of our customers experience. We have a strong commitment to quality and understand that simplicity and reliability are the foundations of our work.

We are actively building the future of edge services at Slack, so we can support a growing number of globally distributed customers with their compliance requirements with minimal latency.

What you will be doing:

• Design, build, ship and maintain the Edge caching services that serves ~35% of all of Slack's API traffic and is critical to Slacks core functionality.
• Collaborate with peers in Engineering to triage bugs and fix sophisticated production issues across the stack related to our services.
• Write code to automate maintenance and reduce the need for manual intervention.
• Review code and get your code reviewed, mentor and be mentored by other engineers.
• Design and build solutions to improve the reliability and resilience of our services.
• Write, review, or provide feedback on a technical design proposal.
• Have an operational responsibility in addition to being a software developer. You will participate in the team's on?call rotation, assist with triaging and addressing production issues, and respond to incidents.

What you should have:

• A bachelor's degree in Computer Science, Engineering or a related field/ equivalent training, fellowship, or work experience.
• Experience building large?scale systems professionally for 4+ years and can point to things youve worked on.
• Experience managing critical production infrastructure, maintaining reliability and uptime, and having a customer first view of operational safety.
• Experience with reliable, safe distributed systems and an understanding of engineering and product trade?offs, and how to make a case for either.
• Experience with working on complex issues where the analysis requires an in?depth knowledge of the company and existing architecture.
• Experience with writing unit tests, code review, design documentation, debugging, and troubleshooting. You've been developing and operating web applications professionally and can talk at length to things you and your teams have built.
• A curious, inquisitive, and determined mindset to fix things when they break.
• US Citizen or Green Card holder.

Bonus points

• Experience with the Go programming language.
• Experience with AWS.
• Experience building and releasing software using Docker containers.
• Experience with Kubernetes.
• Experience working within highly regulated environments where an understanding of FEDRAMP/NIST frameworks were essential.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non?discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $192,200 - $306,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $230,800 - $334,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. #J-18808-Ljbffr

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